What’s New | Code release features & improvements

January 16 2012: Release Version 3.0

NEW FEATURES

• Desktop Agent (PC) [BETA]
  The Desktop Agent is ideal for non-MS Outlook® Users and external or guest Users with individual personal email programs such as Gmail and Yahoo. The Desktop Agent acts as a secure productivity agent & notifier. It displays an icon in a User’s PC system tray and lets the user know instantly when they have a new secure message, or when their sent secure messages are read, replied to and forwarded – without having to open a web browser.

  The Desktop Agent also offers some convenient shortcuts for creating secure messages and instantly sending and sharing large files securely. It is responsible for all asynchronous and resumable uploads / downloads of large files and local desktop API integration. It can easily be installed from the web & mobile enabled Secure Message Center and it is available to all users.

• Asynchronous Large File Transfers [BETA]
  Instantly send and receive large files (tested up to 20GB) asynchronously. Large files can easily be sent and downloaded at high speeds (up to 4 times faster with the Secure Messaging Platform acceleration technology), from MS Outlook® to MS Outlook®, without requiring the User to log into an FTP server or a browser-based application with additional links to click. The Secure Messaging Platform eliminates all the challenges professionals encounter when exchanging large files using traditional and unsecure basic methods.

  It works directly within MS Outlook® without dealing with size and security limitations. It bypasses file size & security limitation & quarantined policies set by external organizations or by individual recipients’ existing email applications – such as Gmail® or Yahoo®. It eliminates the need for complicated FTP or external unsecure services such as DropBox® and MS SharePoint®. Finally, it eliminates saturation of email inbox storage limit; no taxing of the network – therefore reducing IT costs and overhead.

• Secure API Delivery
  Secure API Delivery automatically archives every secure message, decrypted, in your existing compliant email archiving or document management solution. A direct and real time API connection ensures that every secure message is archived, regardless of MS Exchange and journaling configurations. Secure messages can remain encrypted in the mail server (e.g. MS Exchange), but stored decrypted in the email archive store or document management.

  Administrator tools include the ability to archive all secure messages, or segment per email domains or User Groups. Files attachments are automatically archived with every secure message, with the ability to specify the maximum file size (e.g. 20MB). A complete activity log is available real time of all secure messages and file attachments archived, with the ability to retry entries that failed due to down time from the third party archiving tool. An option to use SLL / TLS is available and recommended if you use a third party SaaS / Cloud email archiving solution.

IMPROVEMENTS

Delivery Slip

• Fixed display issue where the FileFreeze (PDF) check box in the MS Outlook Delivery Slip was not aligned with the check boxes in the above sections.

Secure Message Center (Webmail)

• New Attachment Library column called ‘Actions’ now available with the following features: ‘Compose New Secure Message’, ‘Download’ and ‘Delete’.
• New Attachment Library folder labeled ‘All’ that is selected by default and displays all sent and received file attachments.
• Added new feature on the Login screen to ‘Bookmark’ the page so that users can add the login page to this list of bookmarks / favorites.
• Moved the ‘Forgot Password’ link at the login screen to be visible right below the Password field, before the ‘Login’ button (required for visually impaired users).
• Desktop Agent (PC) installation page, including wizard-like step-by-step procedure with detailed instructions and screenshots for non-technical users.
• Fixed issue when recalling a secure message, the User was unable to use the backspace key while editing the reason for recalling the secure message.
• Fixed issue with the Name Picker where an entry for every email alias was shown instead of just showing the Master account.
• Fixed issue where Name Picker did not allow sending an invite to a new account with a name that was a subset of an existing contact.
• Fixed issue with IE9 where replying to a secure message would add extra spacing.
• Fixed Usability issue for visually impaired users where the Label “Remember me on this computer” and “Keep me logged in (14 days)” check boxes were not labeled properly.
• Changed the label of ‘Mobile / Lite’ access to ‘Mobile / Accessible’ to clearly identify that this version should be used for visually impaired users.
• Fixed issue with long file names where adding a new file to a secure message from the Attachment Library would cause the file attachment to not display its file name properly.
• On compose, the cursor now properly displays at the TO: field instead of the body of the secure message. Additionally, when adding a new recipient, using the TAB key stays within context to add additional recipients. TAB twice takes the user directly to the Subject: field, third TAB takes the user to the body of the secure message.

Secure Message Center (Mobile / Accessible)

• Fixed issue with FileFreeze (PDF) where is the ‘prompt’ user feature was turned off, users could not send the secure message.
• Fixed Accessibility issues for visually impaired users where the ‘Browse’ button, TO: CC: BCC:, Tracking Options and the Tracking Gird were not labeled properly.
• Fixed issue with the Registration Page where tabbing to the next field wasn’t working properly.

MS Outlook Toolbar

• Fixed issue with sync Webmail sent items with Local Store: only new secure message are now synced and not all secure messages from the time the user account was created.
• Fixed issue with auto-retrieve sent items in local store whereby secure messages sent to Guest Users with ‘hide email address’ enabled did not convert properly into MS Outlook.
• Fixed issue where SMTP email address not configured with the domain extension (e.g. .com) would not activate in MS Outlook.
• Fixed issue where if there was a sender email address mismatch, SEND/CC/BCC yourself would cause a “Link removed” message instead of decrypting the secure message.
• Fixed issue where if a User stored a secure attachment in MS Outlook (or with auto-retrieve attachments on), the stored attachment was still viewable in the secure message even after the secure message was recalled.
• Fixed issue with FYEO where the receiving User should not be able to manually store attachments in the local store (e.g. MS Outlook) for a secure message marked as FYEO. The expected result is that attachments for FYEO messages should never be stored in the local store (e.g. MS Outlook).
• Fixed issue where with auto-retrieve sent items in local store turned off, secure messages with attachments would arrive in basic email (message notification) with both the placeholder and the attachment itself.
• Deprecated ‘@’ as the test to confirm the user SMTP email address in MapiHelper methods.
• Fixed issue with MS Exchange CachedDisconnected mode where if there was already an SMTP address in the cache, do not override it with the CN value, causing MS Outlook Toolbar activation problems.
• Fixed issue when loading the list of cached email addresses, the cached invalid entries are now removed (using regular expression).
• Changed user workflow to remove the ‘Auto-retrieve sent Items’ in local store option from the Toolbar. The expected outcome is that only as administrator should be able to set this feature from the Web Admin Console, and not at the User level from MS Outlook.
• Fixed issue where ‘hide email address functionality ignored the ‘Enable Local Store’ settings. This caused secure messages with disabled local store enabled to still store messages in MS Outlook.
• Fixed issue where ‘Auto Retrieve Sent Items’ in local store would also auto-retrieve attachments bypassing the ‘Auto Retrieve Attachments’ feature settings.
• Fixed issue where saving an attachment in MS Outlook would send 2 copies of the attachment on forward.
• Fixed user feedback warning message when selecting multiple basic emails, and then right click forward, the wrong warning message was displayed for MS Outlook 2010. The warning message has been replaced to: ‘To ensure that encrypted emails are not forwarded as basic unencrypted email, please use the ‘Forward as Attachment’ feature under the ‘More’ drop-down in the ‘Respond’ group of the Home Ribbon to forward multiple messages.
• Fixed issue with FileFreeze (PDF) feature where the ‘Cancel’ button would send the secure message converting the Word Document into a PDF.
• Fixed issue with Hosted Exchange where having a contact in both the local Address Book and in Hosted Exchange Profile (GAL) created a security conflict for sending new secure messages.

Desktop Agent (PC)

• Support for asynchronous large file transfers;
• Fixed issue where clicking “Check for Updates” caused the default logo to display in the Tasktray.
• Fixed issue where the forgot password link on the login window did not go to the correct URL.
• Fixed issue where if you unchecked “Remember me”, it did not work correctly on the login window.
• Fixed issue where if you sent 2 secure file attachments the subject of the draft secure message was incorrect.

Web Admin Console

• Ability to delete a client’s Secure Messaging Platform was added, even if the client’s data is part of a database that contains more than one client. [BETA]
• Fixed an issue where deleting a default User Group would return an error.

PEN Server Console

• N/A

Secure Messaging Directory

• N/A

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