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When I try to record video messages, I get a blue screen with an "M"!

The blue screen with a white "M" on it is displayed when your computer has not given email2 access to your webcam and/or microphone. This is a known issue and we are currently working to resolve it.

In the meantime, you can use the instructions found in the article, "I get a white screen when using video messaging in Outlook!", which will also solve this problem.