Email2

New Cyber Defense rules and policies ignore the reality: End users are lazy

thierry — Tue, 26 Feb 2013 07:00:40 +0000

In the past few weeks both the EU Commission and White House have come out with commentary and rules in response to the rise of cyber-attacks. There is growing awareness that cyber security is becoming a political and business necessity. While encryption technology has been used for decades to deal with the storage and transit of sensitive information most are complex solutions designed by I.T. and security experts to meet specific industry regulations or threats. In general they do the job they were designed for, however they overlook one massive reality.

In order to be effective security solutions need to be adopted and used by people who don’t care about security. Most data leaks and privacy breaches are inadvertent; the wrong email address, the wrong attachment. It is more convenient to use basic email, cross your fingers and hit send then log into some other product to send sensitive information. To ensure adoption any security solution being deployed must complement the tools end users already use, not complicate them.

For I.T. and Security teams it is crucial that any deployed security solution work seamlessly across an increasingly complex reality of hosted and on-premise email platforms, corporate and personal mobility devices and avoid traditional encryption solutions that require certificates, keys to manage and changes to everyday email. Governments and regulators can create new rules and policies to defend against cyber threats but until solutions are designed for distracted end users who don’t want to learn anything new information is at risk.

http://europa.eu/rapid/press-release_IP-13-94_en.htm

EU Cybersecurity plan to protect open internet and online freedom and opportunity

Brussels, 7 February 2013 – EU Cybersecurity plan to protect open internet and online freedom and opportunity.

The European Commission, together with the High Representative of the Union for Foreign Affairs and Security Policy, has published a cybersecurity strategy alongside a Commission proposed directive on network and information security (NIS).

The cybersecurity strategy – “An Open, Safe and Secure Cyberspace” – represents the EU’s comprehensive vision on how best to prevent and respond to cyber disruptions and attacks. This is to further European values of freedom and democracy and ensure the digital economy can safely grow. Specific actions are aimed at enhancing cyber resilience of information systems, reducing cybercrime and strengthening EU international cyber-security policy and cyber defence.

The strategy articulates the EU’s vision of cyber-security in terms of five priorities:

Achieving cyber resilience
Drastically reducing cybercrime
Developing cyber defence policy and capabilities related to the Common Security and Defence Policy (CSDP)
Developing the industrial and technological resources for cyber-security
Establishing a coherent international cyberspace policy for the European Union and promoting core EU values

The EU international cyberspace policy promotes the respect of EU core values, defines norms for responsible behaviour, advocates the application of existing international laws in cyberspace, while assisting countries outside the EU with cyber-security capacity-building, and promoting international cooperation in cyber issues.

The EU has made key advances in better protecting citizens from online crimes, including establishing a European Cybercrime Centre (IP/13/13), proposing legislation on attacks against information systems (IP/10/1239) and the launch of a Global Alliance to fight child sexual abuse online (IP/12/1308). The Strategy also aims at developing and funding a network of national Cybercrime Centers of Excellence to facilitate training and capacity building.

The proposed NIS Directive is a key component of the overall strategy and would require all Member States, key internet enablers and critical infrastructure operators such as e-commerce platforms and social networks and operators in energy, transport, banking and healthcare services to ensure a secure and trustworthy digital environment throughout the EU. The proposed Directive lays down measures including:

(a) Member State must adopt a NIS strategy and designate a national NIS competent authority with adequate financial and human resources to prevent, handle and respond to NIS risks and incidents;

(b) Creating a cooperation mechanism among Member States and the Commission to share early warnings on risks and incidents through a secure infrastructure, cooperate and organise regular peer reviews;

(c) Operators of critical infrastructures in some sectors (financial services, transport, energy, health), enablers of information society services (notably: app stores e-commerce platforms, Internet payment, cloud computing, search engines, social networks) and public administrations must adopt risk management practices and report major security incidents on their core services.

Neelie Kroes, European Commission Vice-President for the Digital Agenda said:

“The more people rely on the internet the more people rely on it to be secure. A secure internet protects our freedoms and rights and our ability to do business. It’s time to take coordinated action – the cost of not acting is much higher than the cost of acting.”

Catherine Ashton, High Representative of the Union for Foreign Affairs and Security Policy/Vice-President of the Commission said:

“For cyberspace to remain open and free, the same norms, principles and values that the EU upholds offline, should also apply online. Fundamental rights, democracy and the rule of law need to be protected in cyberspace. The EU works with its international partners as well as civil society and the private sector to promote these rights globally.”

Cecilia Malmström, EU Commissioner for Home Affairs said:

“The Strategy highlights our concrete actions to drastically reduce cybercrime. Many EU countries are lacking the necessary tools to track down and fight online organised crime. All Member States should set up effective national cybercrime units that can benefit from the expertise and the support of the European Cybercrime Centre EC3.”

Background

Cyber-security incidents are increasing in frequency and magnitude, becoming more complex and know no borders. These incidents can cause major damage to safety and the economy. Efforts to prevent, cooperate and be more transparent about cyber incidents must improve.

Previous efforts by the European Commission and individual Member States have been too fragmented to deal with this growing challenge.

Facts about cybersecurity today

There are an estimated 150,000 computer viruses in circulation every day and 148,000 computers compromised daily.
According to the World Economic Forum, there is an estimated 10% likelihood of a major critical information infrastructure breakdown in the coming decade, which could cause damages of $250 billion.
Cybercrime causes a good share of cyber-security incidents, Symantec estimates that cybercrime victims worldwide lose around €290 billion each year, while a McAfee study put cybercrime profits at €750 billion a year.
The 2012 Eurobarometer poll on cyber security found that 38 % of EU internet users have changed their behaviour because of these cyber-security concerns: 18 % are less likely to buy goods online and 15 % are less likely to use online banking. It also shows that 74% of the respondents agreed that the risk of becoming a victim has increased, 12% have already experienced online fraud and 89% avoid disclosing personal information.
According to the public consultation on NIS, 56.8% of respondents had experienced over the past year NIS incidents with a serious impact on their activities.
Meanwhile, Eurostat figures show that, by January 2012, only 26% of enterprises in the EU had a formally defined ICT security policy.

Contact Information
Cameron Burke
Email2 SCP Solutions, Inc.
1.888.362.4520 x769
*All trademarks and registered trademarks are the property of their respective owners.

FINRA fines highlights compliance problems with traditional encryption products

thierry — Wed, 20 Feb 2013 19:54:59 +0000

The $1.2 million dollar fine levied by FINRA against ING and its affiliates yesterday brings to light compliance problems with traditional encryption solutions long recognized but tolerated in the finance sector. The announcement stated that the firms “..failed to set up systems to retain certain types of encrypted emails” and therefore the messages were not available to review.

Much of the frustration around traditional encryption solutions (beyond the end user experience) relates to the creation of a secondary email repository. Even when firms, like ING, make best efforts to put encryption and message archiving solutions in place the two solutions are not compatible. There are keys and certificates to manage, and when used together the archive gets filled with encrypted messages that cannot be reviewed or audited.

Email2 has solved these important compliance challenges and is the only encryption solution that will work with any archive / eDiscovery system ensuring that regardless of whether email is on-premise, hosted, or a hybrid of both, all secure messages are available decrypted for audit and eDiscovery purposes (therefore compliant with the recordkeeping provisions of the federal securities laws and FINRA rules, and supervisory requirements under FINRA rules).

Original post: http://www.finra.org/newsroom/newsreleases/2013/p207604

FINRA Fines Five ING Firms $1.2 Million for Email Retention and Review Violations

WASHINGTON — The Financial Industry Regulatory Authority (FINRA) announced today that it has fined five affiliates of ING $1.2 million for failing to retain or review millions of emails for periods ranging from two months to more than six years. The five firms, indirect subsidiaries of ING Groep N.V., are Directed Services, LLC; ING America Equities, Inc.; ING Financial Advisers, LLC; ING Financial Partners, Inc.; and ING Investment Advisors, LLC.

Brad Bennett, Executive Vice President and Chief of Enforcement, said, “As a result of broad systemic failures, these firms failed to capture and retain emails from hundreds of representatives and other associated persons, and failed to take adequate steps to ensure that their principals were fulfilling their responsibilities to review emails. Email retention and review continues to be an important regulatory responsibility and an issue of concern for FINRA.”

FINRA found that the firms failed to properly configure hundreds of employee email accounts to ensure that the emails sent to and from those accounts were retained and reviewed at various times between 2004 and 2012. In addition, four of the firms failed to set up systems to retain certain types of emails, such as emails using alternative email addresses, emails sent to distribution lists, emails received as blind carbon copies, encrypted emails and “cloud” email (emails sent through third-party systems). As a result of these failures, emails sent to and from hundreds of employees and associated persons were not retained; and because the emails were not retained, they were not subject to supervisory review.

In addition, four of the firms failed to review millions of emails that the firms’ email review software had flagged for supervisory review. At various times between January 2005 and May 2011, nearly six million emails flagged for review went unreviewed by supervisory principals because the email review software was not properly configured.

In concluding the settlement, the firms neither admitted nor denied the charges, but consented to the entry of FINRA’s findings. FINRA found that the firms violated the recordkeeping provisions of the federal securities laws and FINRA rules, and supervisory requirements under FINRA rules.

FINRA also ordered the firms to conduct a comprehensive review of their systems for the capture, retention and review of email, and to subsequently certify that they have established procedures reasonably designed to address and correct the violations.

FINRA’s investigation was conducted by the Departments of Enforcement and Member Regulation.

Investors can obtain more information about, and the disciplinary record of, any FINRA-registered broker or brokerage firm by using FINRA’s BrokerCheck. FINRA makes BrokerCheck available at no charge. In 2012, members of the public used this service to conduct 14.6 million reviews of broker or firm records. Investors can access BrokerCheck at www.finra.org/brokercheck or by calling (800) 289-9999. Investors may find copies of this disciplinary action as well as other disciplinary documents in FINRA’s Disciplinary Actions Online database.

FINRA, the Financial Industry Regulatory Authority, is the largest independent regulator for all securities firms doing business in the United States. FINRA is dedicated to investor protection and market integrity through effective and efficient regulation and complementary compliance and technology-based services. FINRA touches virtually every aspect of the securities business – from registering and educating all industry participants to examining securities firms, writing rules, enforcing those rules and the federal securities laws, informing and educating the investing public, providing trade reporting and other industry utilities, and administering the largest dispute resolution forum for investors and firms. For more information, please visit www.finra.org.

Contact Information
Cameron Burke
Email2 SCP Solutions, Inc.
1.888.362.4520 x769
*All trademarks and registered trademarks are the property of their respective owners.

Email2 Joins Parallels Application Packaging Standard (APS) Ecosystem

thierry — Fri, 01 Feb 2013 23:38:40 +0000

Cloud based secure email and large file transfer service provider announces integration with Parallels Automation

(PRWEB) February 04, 2013 Email2 SCP Solutions, Inc., the leader in user-friendly SaaS email encryption and secure file transfer, today announced the release of its Application Packaging Standard (APS) integration with Parallels Automation, the world’s largest ecosystem of applications for service providers and their SMB customers. This marks the debut of the Email2 Secure Messaging Platform cloud services that are fully compatible with the Parallels Automation provisioning and billing system.

“Email security and confidentiality are just as important to SMBs as they are to large enterprises”, notes John Zanni, Parallels Vice President of Service Provider Marketing and Alliances. “Service providers need to be able to offer encrypted email and file transfer services that can be white-labeled, easy to sell, deploy and use. Email2’s platform addresses these needs and we welcome them to the APS ecosystem.”

“Parallels dominates the cloud services automation market for service providers worldwide in the SMB space because they understand the basic premise of enabling their partners to offer mission-critical services at profitable price points,” says Email2 VP Corporate & Business Development Cameron Burke. “We are excited to join the Parallels partner ecosystem as an APS-enabled technology partner.” Email2 solutions are fully compatible with all major email platforms including Microsoft Exchange®, Microsoft Hosted Exchange®, Office365®, IBM Domino® Google Apps® and Zimbra®.

About Email2 SCP Solutions Inc.

Email2 makes enterprise-grade cloud solutions for secure email and large file transfer. The company’s Secure Messaging Platform makes encryption simple to use and productive with a cloud-based secure messaging service that enables users to send, track and receive secure email and attachments on any device, anytime, anywhere. Email2’s unique, patented architecture does not require hardware or software installations ensuring its solutions are simple to sell, deploy and use. API integration with existing infrastructure makes it the platform of choice for managed service providers, systems integrators, and hosted email providers worldwide. For more information, please visit http://www.email2.com.

Contact Information
Cameron Burke
Email2 SCP Solutions, Inc.
1.888.362.4520 x769
*All trademarks and registered trademarks are the property of their respective owners.

With social media and instant messaging on the rise where does that leave Email?

thierry — Thu, 27 Sep 2012 21:54:23 +0000

With the numerous social networking tools and instant messaging vehicles available for online communication such as Facebook, Skype, Google Chat, and Twitter, email is often seems less relevant to organizations today.Instant messaging is convenient, fast and to-the point, and for the corporate user sending and receiving 115 emails a day, the appeal is obvious. With SM and IM on the rise, is email becoming obsolete?

Here are some stats that clear it up in our tidy infographic: How Does Email Stack Up?

The Future of Email: More Users, More Functional, More Impactful

Despite the booming popularity of instant messaging vehicles and social media platforms, email is still the internet’s “killer app” remaining internet users’ most widely used form of communication with its use only expected to grow, especially in the corporate sector. Email’s ever increasing functionality beyond just sending messages–from email cloud drives that enable you store data in the cloud, to file sharing applications– enhances email as a medium for communication and collaboration. Email’s growth and increasing functionality position it as a channel that will only be more impactful in the future.

SOURCES:

Direct Marketing Association, https://imis.the-dma.org//bookstore/index.cfm?
Facebook June 2012, http://newsroom.fb.com/content/default.aspx?NewsAreaId=22
McKinsey Global Institue Report July 2012, http://www.huffingtonpost.com/2012/08/01/email-workday_n_1725728.html
Osterman Research Market Trends 2005-2008, http://www.ostermanresearch.com/
Pew Internet Study 2011, http://pewinternet.org/
Radicati Group Email Statistics Report 2012-2016 , http://www.radicati.com/wp/wp-content/uploads/2012/04/Email-Statistics-Report-2012-2016-Executive-Summary.pdf
Radicati Group Email Statistics Report 2009-2013, http://www.radicati.com/wp/wp-content/uploads/2009/05/email-stats-report-exec-summary.pdf

Email2 Launches Secure Email App for Apple iPhone and iPad

thierry — Tue, 18 Sep 2012 15:27:58 +0000

Email2 SCP Solutions Inc, the leader in user-friendly cloud email encryption and secure file sharing, today announced the launch of its iOS apps for its Secure Email Platform. Now available on iPhones and iPad tablets, the Secure Email App gives users the ability to access, send, track and receive secure messages on the go using Email2’s powerful and flexible cloud-based Secure Messaging Platform.

Key Features of the new iOS App for Secure Email Include:

Compose and Track New Messages on the Go: With the Secure Email iOS app, mobile users can access, compose and send encrypted messages on the go, enabling truly anytime, anywhere secure communication and collaboration.

Real-Time Message Tracking and Recall: Using the Secure Messaging Platform’s patented ‘Delivery Slip’, the app allows users to track the receipt of secure messages in real-time, see if messages have been read, forwarded, printed or deleted, or even recall a message even after it has been read.

Native Device App Integration: As a native solution, the app lets iOS users enjoy their familiar phone features and experience while optimizing battery life and bandwidth.

MDM Integration: Ideal for organizations and partners that embrace BYOD (Bring Your Own Device), the app can be deployed through MDM (Mobile Device Management) systems without requiring enterprise-level installation of software or hardware. Policy administrators can globally manage compliance policies on any device.

Data Loss Protection: As a cloud-based app, all messaging data is protected in the cloud, never stored on the device. Access to the app can be remotely enabled or disabled in the event a device is lost or stolen, additionally protecting the user’s secure account against unauthorized access.

Cameron Burke, VP Business and Corporate Development at Email2 remarked “Mobile messaging and file sharing are crucial business tools for our clients and partners. Our mobile apps complement these tools and add much needed security.” Regulations such as HIPAA, PSQIA, PCI DSS, Sarbanes-Oxley, Gramm-Leach-Bliley, FINRA Rule 8210, NHS security policy and many others specify strict requirements for the protection of confidential and personally identifiable information (PII). These regulations include clear guidelines for protecting such information during transportation and storage. The Email2 iOS app helps maintain compliance on company-issued or personal smartphones and tablets, reducing the risk of data leakage with minimal administrative effort and technical impact. In the “Bring Your Own Device” era, such protection is increasingly important.

The Secure Email App is free for all licensed users of the Secure Email Platform and is available on the Apple iTunes App Store under the name ‘Secure Email’.

About the Secure Messaging Platform:

Designed as a reaction to traditional, difficult to use encryption technology, the Secure Email platform is a brilliantly simple to use enterprise-grade cloud solution for secure email and file sharing that enables users to send, track and receive secure email and attachments on any device, anytime, anywhere. Seamlessly integrating with any email infrastructure, the Secure Messaging Platform requires no hardware or software installation. Email2’s superior messaging functionality, ease of use, and API integration with existing infrastructure makes it the platform of choice for managed service providers, systems integrators, EMRs and hosted Microsoft Exchange® resellers worldwide.

About Email2 SCP Solutions:

The makers of the Secure Messaging Platform believe that email security should compliment your email, not complicate it. Our cloud-based solutions for secure file transfer and email encryption work seamlessly with any email to enable secure communication and collaboration anytime, anywhere.

Contact Information
Cameron Burke
Email2 SCP Solutions, Inc.
1.888.362.4520 x769
*All trademarks and registered trademarks are the property of their respective owners.

You Have Encryption, but Data is Still Walking out the Backdoor

thierry — Tue, 28 Aug 2012 08:00:18 +0000

Your encryption solution could be the best-of-breed technology, have the most advanced features for tracking messages—it might even have won a shiny award from analysts at some firm, but you may still be at risk for data leakage. Why? Because your employees aren’t using it. In fact, 69% of organizations surveyed by the Ponemon Institute last year indicated they believe employees frequently violated policies for email encryption, while 61% indicated that employees use insecure email channels, such as personal Web-based email to send confidential data. So why are employees failing to encrypt sensitive company emails? Are they dumb? Lazy? Resentful they missed a bonus this year?

While it’s easy enough to blame the user, the truth is that email encryption software has become a commodity that’s fairly easy to obtain, but often difficult to use and manage. Over half of email encryption users are frustrated with their encryption solutions being inflexible difficult to use, according to a recent email study. With the average business email user sending and receiving 115 emails per day, it’s no wonder they avoid the 8-10 steps necessary to send or receive a message using antiquated, commoditized encryption technology. But with a high volume of emails being exchanged, potentially unsecured, users are exposing the organization to the very real risk of data leakage.

So what do you do? Do you bite the bullet, keep your 10-step process and hope the losses from productivity outweigh the alternative of a data breach? Evidence would suggest that users would continue to fumble with and avoid such a system—leaving your organization still at risk to a data breach at the email gateway.

True Security Has Usability

It doesn’t matter how secure the technology is if it’s too difficult to use, employees will avoid and circumvent it. Security needs everyone to adopt it, and every change of behavior, additional step or extra click is a hassle that makes a solution more difficult to use and adopt. To encourage adoption solutions must be flexible and simple enough to compliment the email, mobile and tablet solutions users are already comfortable with.

For more information on how encryption can work seamlessly with your existing email and encourage user adoption, visit the Email2 Product Page.

Data Leakage: 5 Mistakes Email Users Make and How to Prevent Them

thierry — Mon, 20 Aug 2012 21:23:08 +0000

Email remains the vital tool for exchanging vital and confidential business information ranging from trade secrets to customer information. In fact, Osterman Research estimates as much as 75% of a company’s intellectual property is contained within emails floating around in employee inboxes and corporate email systems. Organizations put a lot of faith in their employees by putting that much valuable data in their hands. But no matter how much trust you put in your employees–they’re human and mistakes happen.

It comes as no surprise then that 69% of organizations surveyed by the Ponemon Institute last year indicated employees violated security policies frequently and send confidential and sensitive information via non-approved, unsecured email methods. It should be even less of a surprise that email is the leading source of data loss/leakage according to that same study, and many others.

5 Mistakes Email Users Make

User actions that appear as trivial mistakes or lapses in judgement can become heinous and costly incidents when they result in data loss or unauthorized exposure. So we’d like to point 5 overlooked mistakes email users make that can result in data leakage:

1. Failing to encrypt sensitive emails ”That was supposed to be encrypted?”

Maybe they didn’t think it was sensitive information, or maybe they didn’t care. Either way, users who fail to encrypt emails transferring sensitive information open the possibility that an email may be accessed by someone other than the intended recipient, leading to potential data leakage and exploitation of information that should have been sent securely.

2. Sending email to the wrong people “A trigger -happy ’reply all’ can be dangerous”

We’ve all done it. Maybe you meant to tell your co-worker how you hate your boss, or the details of last night’s party but hit “Reply All” instead telling everyone. Oops. Now when that email contains confidential company or customer information rather than the dronings of your worklife, and it just got sent company-wide, or outside the company… ‘Oops’ doesn’t cut it.

3. Sending corporate information from personal (unsecured) email accounts ”I’ll just use Gmail…”

Work email is for work, personal is for at home… or whatever right? Using company email accounts to send company-related information is necessary because personal accounts often lack the safeguards (such as encryption, automatic backup, etc) necessary to protect company information against loss of leakage.

4. Failing to backup/save/archive emails “It didn’t seem important at the time…”

If you diligently backup your emails to the server, you’re golden. For the other lazy half of email users who just save emails locally in their folder, on the desktop, or not at all, the possibility of data loss is just a computer crash or email glitch away. With 75% of corporate IP floating around in email boxes, it’s important for users to backup, backup, backup their emails.

5. Believing you’ve won the lottery or other scams “Just enter your credit card information to claim your prize!!”

You’d like to think that luck has finally come our way when we see an email announcing we’ve won the lottery, tickets to Disneyland or luxury getaway to Bora Bora. Though there’s something fishy about them asking for your credit card information, your address and your social security number, you push on because the thought of relaxing on a sunny beach is just too much to stop you from realizing you’re getting played. For the un-discerning user, a phishing scam can mean giving up all sorts of sensitive information, and if its company information you’re giving out, some scammer might just use it for a sandy escape of their own.

Catch Mistakes Before They Happen

While human error may be inherent in our nature, it doesn’t mean data loss is unavoidable simply because we’re destined to make a few bad calls. Instead, all 5 of these user mistakes and many more can be avoided with effective employee training and a powerful data leakage prevention (DLP) solution that can catch mistakes before they happen.

With data leakage centering on users, it’s obvious that an effective DLP policy begins with employee training and management. Educate users on policies for acceptable email use; emphasize that data is essentially money and that employees are responsible for losing company money when they violate policy and clearly articulate consequences for violations. When users understand proper workplace email usage and the consequences, they will be less likely to make mistakes.

While employee training and management can help reduce the potential for costly email errors and snafus, mistakes are bound to happen no matter employees’ good (or bad?) intentions, so training alone isn’t enough to ensure policy. The potential for data to be leaked or lost through email user mistakes underscores the need for organizations to enforce email policy with a data leakage prevention solution to pre-empt user snafus and stop data leaks before they happen. For the best protection against data leaks, businesses should implement a DLP solution that can stop users in their tracks before a damaging email is ever sent.

The best protection is prevention

At Email2 we recognize that user-mistakes are prone to happen and are costly when they do. That’s why we’ve developed a powerful DLP feature for secure email that pre-empts user-error by prompting users of potential data policy violations before the “send” button is hit. If a questionable email still makes it out of the email gateway, additional tools allow total recall of sent messages and attachments even after the message has been read by a recipient.

For more information on how Email2 prevents data leaks, visit the DLP product page.

TeleSales & Sales Support Administrator

thierry — Thu, 02 Aug 2012 01:34:03 +0000

Competition Number: 301 Status: Contract or Employment Posting Date: August 2012 Location: USA & Canada

Work@Email2

Email2 enables professional services organizations to securely send, receive, control, track and automate delivery of confidential email and large attachments outside the organization – without requiring staff or recipients to change their existing email. Founded in 2006, Email2 began with very humble beginnings and a small team that was passionate about creating a messaging security service with the user in mind – an experience that would ensure that email encryption would actually be used. Fast forward to present day. Our products are used by thousands of professionals worldwide, and Email2 has grown to be a profitable full service SaaS / Cloud provider for organizations of all sizes, including several government agencies. And we’re only getting started. Our staff knows that Email2 is so much more than a software company and that they are impacting and revolutionizing the way email is used today – and tomorrow. We’re always on the lookout for new talent to join us, and we currently have several openings for Inside Sales positions. For a view into our world, we invite you to visit our website.

About the Position

The Administrator is responsible for outbound sales calls and other sales campaign methods to introduce our products to potential customers, as well as some sales support for an assigned Sales team.

Responsibilities/Accountabilities

Sales/TeleSales (60%)

Cold & warm prospecting to introduce Email2 products to sales prospect list via outbound sales campaigns including phone, email, mail.
Generate leads for the Sales team
Detailed logging of call activity
Prospect database or CRM data entry

Sales Support (40%) Responsible for limited sales administration to ensure the sales team is supported and focusing on the business of selling. Duties are based on team priorities and may include:

First touch point for incoming sales inquiries
Gate keeper for sales team records, support material, product information
Assist in the development of sales presentation material
Assist with correspondence between the sales team and customers/prospects.

ABOUT YOU

You have a minimum of 3 years of inside sales experience working with prospects – preferably in the software industry. You are known as a high-energy and results-oriented individual. You’re a fast learner and don’t need a lot of direction. Your sales team would have a hard time imagining what they would do without you! You have experienced cold calling and you don’t just ‘do’ it. You enjoy it and you’re good at it! You are professional, confident and upbeat and can accept that ‘not interested’ is simply a part of the role. Your English verbal and listening skills are first rate and you have what it takes to instantly build a connection with professionals on the phone. You’re that person in the department that is engaged, cares, and always knows what’s going on. You are not beyond rolling up your sleeves and doing what it takes to ensure your team is successful. You enjoy people, but there’s a side of you that is detail oriented and organized and can focus amidst distraction and multiple priorities. You are known as someone who works well under pressure, driven by performance and have been compensated in the past for sales performance. Above all, you live and breathe customer service orientation, because you understand that the organization can’t be successful without happy clients.

Experience/Skills

3 years experience and proven success in telesales and sales administration
Advanced user of MS Word, Excel, and PowerPoint
Familiarity with prospect databases or CRM and data entry.

Preferred:

Written and oral communication in French would be an asset.

Competencies

Communication: Writes, listens and especially speaks in a friendly, engaging, and concise manner using appropriate and effective communication tools and techniques. Effectively accesses and uses information to inform, influence and persuade others.
Relationship Building: Works to quickly build (and maintain) relationships with prospects, customers, partners and team members.
Customer Service Orientation: “Client first” approach to providing service and a great experience to prospects, customers, and internal stakeholders.
Bias for Action/Results Orientation: Uses initiative and a proactive approach to take action and focuses on achieving desired outcomes.
Flexibility/Adaptability: Adjusts own behaviours to work efficiently and effectively in light of new information changing direction or situations and/or different environments.
Organization Skills and Process Orientation: Sets priorities, develops work schedules, monitors progress towards goals, and tracks details, data, information, process, and activities.
Energy: Demonstrates high levels of passion and energy for a demanding role.
Continuous Learning – Regular development and reading to ensure familiarity of current inside sales best practices as well as product and industry knowledge.

How to Apply

If this sounds like you, we would love to hear from you! Submit your covering letter and resume by email to Work@Email2, and be sure to include your ‘name’, ’301′ and ‘Sales’ in the subject line, or your application may not reach the appropriate person.

Email2 Releases Secure Email App for Android

thierry — Tue, 24 Jul 2012 17:44:38 +0000

Enterprise Email Encryption Now Available For All Android Smartphones and Tablets

(PRWEB) July 24, 2012 Email2 SCP Solutions, Inc., the leader in user-friendly email encryption and secure file transfers, today announced the launch of the Android app for its Secure Email platform. Compatible with all Android smartphones and tablets, the app lets companies extend Email2’s powerful Cloud encryption and compliance services to Android users at no additional charge.

Email2 Secure Email for Android lets users create, read, track and reply to encrypted messages on any Android device. As a Cloud-based native solution, the app requires no enterprise installation while still ensuring global administrative control and enforcement of compliance policies. No private data is stored on devices using the app, so confidential information is well protected in the event the device is lost or stolen. The Secure Email App is available for free on Google Play to all licensed users.

Regulations such as HIPAA, PSQIA, PCI DSS, Sarbanes-Oxley, Gramm-Leach-Bliley, FINRA Rule 8210, NHS security policy and many others specify strict requirements for the protection of confidential and personally identifiable information (PII). These regulations include clear guidelines for protecting such information during transportation and storage. The Secure Email Android app helps maintain compliance on company-issued or personal smartphones and tablets, reducing the risk of data leakage with minimal administrative effort and technical impact. In the “Bring Your Own Device” era, such protection is increasingly important.

“Android is the fastest growing mobile operating platform in the world,” says Email2 CEO Thierry LeVasseur. “If it isn’t officially supported by your IT department yet, it will be soon. The release of the Secure Email App for Android is a product of our focus on eliminating the workload and effort typically associated with deploying – and adopting – encryption and secure file transfer. Through this app, our customers can ensure that all their Android devices are provisioned with dependable protection that is effortless to use.”

About The Email2 Secure Email Platform

Email2’s Secure Email platform is a patented, enterprise-grade encryption and file transfer service that connects seamlessly to any email infrastructure and requires virtually no user training. It combines unique end user benefits including forwarding control, message tracking, message recall and more. Users can send confidential information securely to any email address from any desktop, laptop, tablet or smartphone – corporate or BYOD – without having to install any software or hardware. Internal and external recipients do not need any plug-ins or other software to view encrypted messages.

About Email2 SCP Solutions Inc.

Email2 delivers cloud-based encryption and large file transfer services designed for maximum security and minimum effort. We are the platform of choice of top managed service providers, systems integrators, EMRs and hosted Microsoft Exchange® resellers worldwide including AppRiver, Fujitsu, Axoft and others. The unique, patented architecture of the Email2 platform enables rapid, seamless installation and deployment, delivering lower total cost of ownership, protection of investments in current email infrastructure, and long-term scalability and flexibility. It also features API integration options ideal for the Cloud and channel distribution, allowing OEM partners to create uniquely branded solutions. For businesses that need to guarantee the security and confidentiality of email and attachments, encryption has never been as accessible.

Contact Information
Cameron Burke
Email2 SCP Solutions, Inc.
1.888.362.4520 x769
*All trademarks and registered trademarks are the property of their respective owners.

Product Release Version 3.2

thierry — Thu, 12 Jul 2012 21:13:09 +0000

NEW FEATURES

Secure Email for iPad, iPhone and Android Create, read and reply to secure messages on any iPhone®, iPad® and Android tablet and mobile devices through the use of the native Mobile Apps, or any other mobile or tablet device through the use of the mobile-enabled thin client Webmail Portal. Private data is not stored on the handheld device meaning that confidential information is protected, even if a mobile device is lost. Because Secure Email is Cloud-based, everything we develop is designed to liberate you from the problems and limitations of traditional email encryption solutions. The Secure Email mobile application is free for all licensed users and is available on the Apple iTunes App Store and Google Play App Store under the name ‘Secure Email’.

Secure Email Google Chrome Extension (Win, Mac & Linux) The Google Chrome Extension allows users to stay within their favorite Webmail client such as Gmail, Outlook Web Access (OWA) or Yahoo Mail and still have the ability to read their secure messages, while keeping the content private from their email hosting providers. The Secure Email Google Chrome Extension is free for all licensed users and is available on the Chrome Web Store under the name ‘Secure Email’.

Email Domain-based Data Leak Prevention Updates to the DLP engine now allow for messages that contain a specified email address or email domain in the distribution list to be forced ‘sent secure’. This feature is available as a Cloud deployment without the need for a complex and costly perimeter gateway deployment. Administrators can manage and apply policies and definitions through the Web Admin Console remotely. Cloud deployment only requires MS Outlook® to function; larger deployments benefit from the MTA Gateway (optional).

Share Sent Items Read Rights With this feature enabled, users that are part of the same email domain (e.g. internal staff) are now able to share ‘sent’ secure messages reading rights (e.g. domain-based authentication). This feature is useful when ‘sent’ secure messages are automatically stored by MS Outlook in third party CRM, EMR or ERP systems, where other staff members need to view the stored .MSG file at a later date. Examples include AMS360, AllScript & Salesforce. This option also enables sharing / viewing of the Delivery Slip details by all users of the same email domain for auditing purposes.

IMPROVEMENTS

Secure Webmail Portal

Secure Email MS Outlook Toolbar

New asynchronous upload integration with MS Outlook 2010 now allows unlimited file size attachments regardless of the local default MS Outlook 2010 limitations. Uploading of large files occurs in a separate thread delegated to the Windows Task tray and allows users to continue using MS Outlook without any delays. Use it in conjunction with the Secure Email Desktop Agent for real time progress feedback and upload confirmation.
Support for the new Email Domain-based Data Leak Prevention.
An option to ‘Hide Send Secure Button’ is now available under the Preferences window of the Toolbar.
The option to reset aliases is now always visible under the Secure Accounts window even if the user has no aliases (used in special cases to refresh MS Exchange SMTP conversions).
upport for the new feature ‘Share Sent Items Read Rights’.

Desktop Agent (PC)

New Windows Explorer ‘Right-Click Send Secure’ feature allows users to select any files on the desktop and then send them securely to any user.

Desktop Agent (Mac)

Updated Skin and support for new SSO

Web Admin Console

Improved ‘Sync Webmail Sent Items’ to support when ‘Enable Local Store’ is disabled.
Faster Single Sign-On (SSO) to support the various new client access (mobile Apps, Chrome Extension, Desktop Agents) and support for Users with more than one Secure Messaging Platform registration.
New SKU / Reference ID for each customer makes customer identification and tracking easier in the Admin Console.