FAQs
The FAQs below relate to general product and benefits. Additional Technical FAQs are available in our Online Help
General Questions
- What’s the importance of Email Encryption?
- Are you frustrated with your existing Email Encryption Solution?
- What is Email2? Is it just another email encryption program that doesn’t work (like so many)?
- What is a ‘Secure Messaging Platform’?
- Where can I find a complete list of all Email2 benefits?
- What are Email2′s Security Specs?
- What does ‘Email Encryption Plus’ mean?
- What other feature Add-ons can I enabled with Email2?
- What other API Add-ons can I enabled with Email2?
- How can Email2 help improve compliance such as HIPAA, HITECH and Sarbayne Oxley?
- Sarbayne Oxley (SOX) and HIPAA: Sample Security Policies
- Can Email2 really allow me to attach unlimited file size attachments without FTP?
- What are Secure e-Forms? What are the benefits?
- What are Secure e-Statements? What are the uses and benefits?
- How does the Email2 technology work?
- Where can I find the list of product updates with the latest software release?
- Can anybody tamper with my secure transactions?
- What is the Email2 value proposition?
- How does Email2 increase management control?
- How is the Email2 attachment system more efficient than basic email attachments or FTP?
- Unlimited file size attachments? How?
- As a lawyer, how can Email2 help me?
- I work in the financial industry, what are the benefits of using Email2?
- How can Email2 help me if I work in the healthcare industry?
- What are the various Email2 applications for the public sector?
General Compatibility Questions
- Can I continue to use my existing email address?
- What are the system requirements for Email2?
- Can Email2 co-exist with basic email?
- How compatible is Email2 with existing corporate structure? What other systems does it interface with?
- How are secure email message notifications being delivered?
- Does Email2 work with Microsoft Outlook?
- Does Email2 work with IBM Lotus Notes?
- Does Email2 work on my Blackberry, iPhone, iPad, Android, Phone7, and other handheld device?
- Is there a different way to be notified of new secure messages?
- Does Email2 work with Microsoft Exchange, Hosted Microsoft Echange and Microsoft Office 365?
- I use other add-ins for Outlook (Plaxo, Xobni, etc.) – can I still use Email2?
- Does Email2 require the installation of additional software on our company’s servers?
- Does all staff have to be enabled to get started?
- Can I customize the Secure MS Outlook Toolbar and Secure Message Center (Webmail)?
- How do bandwidth and storage restrictions work
- If the Secure MS Outlook Toolbar is free to use, should I expect spyware? What else are you going to install?
- How does the distribution update procedure be handled in a large enterprise?
- Can I attach large files to secure messages?
- Do I need to use complicated Encryption schemes?
- User Roles: Professional VS Guest
- Does Email2 meet WCAG & Section 508 accessibility requirements for visually impaired users?


