FAQs

The FAQs below relate to general product and benefits. Additional Technical FAQs are available in our Online Help

General Questions

• What’s the importance of Email Encryption?
• Are you frustrated with your existing Email Encryption Solution?
• What is Email2? Is it just another email encryption program that doesn’t work (like so many)?
• What is a ‘Secure Messaging Platform’?
• Where can I find a complete list of all Email2 benefits?
• What are Email2′s Security Specs?
• What does ‘Email Encryption Plus’ mean?
• What other feature Add-ons can I enabled with Email2?
• What other API Add-ons can I enabled with Email2?
• How can Email2 help improve compliance such as HIPAA, HITECH and Sarbayne Oxley?
• Sarbayne Oxley (SOX) and HIPAA: Sample Security Policies
• Can Email2 really allow me to attach unlimited file size attachments without FTP?
• What are Secure e-Forms? What are the benefits?
• What are Secure e-Statements? What are the uses and benefits?
• How does the Email2 technology work?
• Where can I find the list of product updates with the latest software release?
• Can anybody tamper with my secure transactions?
• What is the Email2 value proposition?
• How does Email2 increase management control?
• How is the Email2 attachment system more efficient than basic email attachments or FTP?
• Unlimited file size attachments? How?
• As a lawyer, how can Email2 help me?
• I work in the financial industry, what are the benefits of using Email2?
• How can Email2 help me if I work in the healthcare industry?
• What are the various Email2 applications for the public sector?

General Compatibility Questions

• Can I continue to use my existing email address?
• What are the system requirements for Email2?
• Can Email2 co-exist with basic email?
• How compatible is Email2 with existing corporate structure? What other systems does it interface with?
• How are secure email message notifications being delivered?
• Does Email2 work with Microsoft Outlook?
• Does Email2 work with IBM Lotus Notes?
• Does Email2 work on my Blackberry, iPhone, iPad, Android, Phone7, and other handheld device?
• Is there a different way to be notified of new secure messages?
• Does Email2 work with Microsoft Exchange, Hosted Microsoft Echange and Microsoft Office 365?
• I use other add-ins for Outlook (Plaxo, Xobni, etc.) – can I still use Email2?
• Does Email2 require the installation of additional software on our company’s servers?
• Does all staff have to be enabled to get started?
• Can I customize the Secure MS Outlook Toolbar and Secure Message Center (Webmail)?
• How do bandwidth and storage restrictions work
• If the Secure MS Outlook Toolbar is free to use, should I expect spyware? What else are you going to install?
• How does the distribution update procedure be handled in a large enterprise?
• Can I attach large files to secure messages?
• Do I need to use complicated Encryption schemes?
• User Roles: Professional VS Guest
• Does Email2 meet WCAG & Section 508 accessibility requirements for visually impaired users?