General Questions
- What is email2? Is it just another e-mail encryption program?
- What is a 'Private Email Network' (PEN)?
- What are email2's Security Specs?
- What are the email2 MSRP Pricing Packages available?
General Compatibility
- Can I continue to use my existing email address?
- What are the system requirements for email2?
- Can email2 co-exist with basic e-mail?
- How compatible is email2 with existing corporate structure? What other systems does it interface with
- If I'm using email2, can I still use basic e-mail to communicate with people who don't have email2?
Email Programs Compatibility
- Does email2 work with Microsoft Outlook?
- Does email2 work with Outlook Express
- Does email2 work with IBM Lotus Notes?
- Does email2 work on my Blackberry, iPhone and other handheld device?
- Does email2 work with Eudora, Thunderbird, Apple Mail/etc.?
- Does email2 work with Microsoft Exchange
- I use other add-ins for Outlook (Plaxo, Xobni, etc.) - can I still use email2?
- Will my "organizational rules" in Outlook still work with email2 messages?
- What happens to my email2 messages if I remove the email2 Toolbar for Outlook?
- Does email2 require the installation of additional software on our company's servers?
Advanced FAQs
- How are email2 message notifications being delivered?
- Can I subscribe to and use more than one PEN with the email2 Toolbar for Outlook?
- Can anybody tamper with my secure transactions over email2?
- Can I use email2 in countries that tightly control e-mail access (e.g. China)?
- Can recipients of my secure email2 message reply using unsecure e-mail?
- Does every employee have to be email2 enabled to get started?
- How many people can be part of a Private Email Network (PEN)?
- What happens when someone replies to an email2 Notification Message?
- Can email2 prevent recipients from distributing my content or documents?
Getting email2
- What is the email2 value proposition?
- Can I customize the email2 Toolbar and email2 Webmail client?
- How can the email2 Toolbar and Web Client be branded?
- How do bandwidth and storage restrictions work
- How do I deploy my own Private Email Network (PEN)?
- How would branding a Private Email Network help my company?
- If the email2 toolbar is free, should I expect spyware? What else are you going to install?
- Since email2 uses an Outlook Toolbar, how would the distribution / update procedure be handled in a large enterprise?
- What are the system requirements for email2 Toolbar or Webmail client
- Can I host the email2 server internally behind my own firewall?
- How reliable is the email2 hosted solution? What happens if the server goes down?
- Where can I find a glossary of common email2 terms?
Features
- How does email2 help to eliminate spam and viruses
- How does email2 increase management control?
- How does email2 offer end-to-end security?
- How does email2 provide legal and financial protection
- How is the email2 attachment system more efficient than basic e-mail attachments?
- If I can use the email2 Web Client, doesn't that mean that email2 is just another web-based e-mail system, like Hotmail?
- Is email2 as secure as e-mail encryption (PKI, etc.?)
- Unlimited file size attachments? How?
- What does it mean when a message is "recalled"?
- What is the email2 Voice and Video Messaging module?
- Why is email2 better than basic e-mail encryption, e.g. PKI?
- Is a Private Email Network really private? Who controls a Private Email Network?
Using email2
- Why did I receive a "Notification Message"? What is this?
- Can I attach files to email2?
- Can I continue using all of the Outlook features that I depend on and enjoy?
- Can I send an email2 message to more than one person by using the CC or BCC fields?
- Can email2 support IMAP configurations
- Do I have a different email2 Web Client for each Private Email Network (PEN) that I belong to?
- Do I have to track messages?
- Do I need the email2 Toolbar to access the email2 Web Client
- Do I need to use complicated Encryption schemes?
- Does email2 work on corporate workstations of "locked down" computers?
- If I select a PEN how do I differentiate PEN members from regular contacts?
- What are e-mail aliases? Does email2 support them?
- How can I get my old email2 messages once I install the toolbar
- What time zone is the tracking displayed for?
- Isn't a Private Email Network (PEN) Web Client Internet address (URL) publicly available? How is that safe?
- Member Roles: Premium VS Guest
Legal & Compliance Questions
- Does email2 meet WCAG & Section 508 accessibility requirements?
- Does email2 meet the email regulatory requirements set out in SOX, HIPAA, and Basel II?
- Can email2 help to mitigate the litigation risks that companies are currently facing?
- How can email2 help my company mitigate the risk of inappropriate e-mail messages being sent?
- How does email2 help my company to meet the new rules and regulations regarding e-mail?
- How can email2 be both secure and fully auditable?
- Why should I institute good Corporate Governance practices?
