Archive for the ‘FAQ’ Category
Are you frustrated with your existing Email Encryption Solution?
So you've taken the steps a few years ago, perhaps due to new laws regulating your market that require that you protect all information leaving your organization. Under the pressure, you've purchased an email encryption product (there are hundreds, and they all they offer all the same frustration!). Frustrated with all the promises and poor results? What's worst, your staff is nagging you to find something better so that they can finally reach out to ...
User Roles: Professional VS Guest
Every User of the Secure Messaging Platform is automatically part of a User Group that determines their access of secure message features and functionality. Each User can be upgraded or downgraded at any time by the administrator or be automatically provisioned via the API. Every single function and feature of the Secure Messaging Platform is driven through the User Groups. Organizations have complete flexibility in how their own specific User Groups are designed. For example, ...
Large File Attachments
securely email, store, control & manage jumbo file attachments & e-Screens Why Professionals Use It Now encrypted email can be used to send and receive any-size file attachments, so there’s no worry about sending that 10 MB file, or even that 100 MB file. Bypasses file size & security limitation & quarantined policies set by external organizations or by individual recipients’ existing email applications - such as gmail or yahoo. Eliminates the need for complicated FTP or external services such ...
How can the Outlook Toolbar and Secure Webmail Client be co-branded?
The various email2 clients such as the Outlook Toolbar, Secure Webmail Client and Desktop Agent have been designed with branding in mind. We understand that companies need all parts of their system to have a coherent corporate identity. Every email2 client programs always displays the name and logo of the Private Email Network (PEN) for the currently selected message. If a PEN has certain brand-specific modules installed on it, custom buttons or icons are displayed on ...
Can I customize the MS Outlook Toolbar and Secure Message Center?
We recognize that not all groups find the same features useful and that certain groups require specific functionality. All products of the Secure Messaging platform are branded to the organization using the service, and every feature, module and usage metrics can be configured per organization and User Groups within the organization. Custom functionality can be designed either by third parties (through the use of the published API), and can be released as modules which will plug ...
What’s the importance proper of Email Encryption?
Email continues to be the most important application used in today’s business. In fact, 75% of all corporate knowledge is exchange over basic email, often in plain text: you've come to realize that the consequences for your organization are enormous. Since email is a legal corporate business record, you are starting to take steps toward better educating your staff while trying to enforce policies in order to avoid human errors due to the ‘casual’ perception ...
Sarbayne Oxley (SOX) and HIPAA: Sample Security Policies
(R) = Required (A) = Addressable S-OX Compliance Matrix Standard: TECHNICAL SAFEGUARDS Sections Description R/A? Solution Corporate Responsibility for Financial Reports Section 302 This section requires that CFOs and CEOs personally certify and be accountable for their firms' financial records and accounting. This section has been highlighted due to its link to top management. R email2 offers a level of security suitable for the viewing of sensitive documents over e-mail. The tracking and audit ...
Does Email2 meet WCAG & Section 508 accessibility requirements for visually impaired users?
The Secure Message Center includes a light version designed to fully support access for visually impaired users (Section 508 & WCAG accessibility requirements). Accessibility Report: WCAG1 WCAG2 Section 508 A: No Issues Found AA: No Issues Found N/A AAA: No Issues Found
Do I need to use complicated Encryption schemes?
Nearly all other secure email solutions make use of complicated email encryption systems such as the Public Key Infrastructure (PKI). While these methods encrypt the message and provide reliable security for one-way travel, they still rely on the basic email architecture (SMTP Route) to deliver these encrypted email messages. As a result, they still cannot track, audit or recall messages. Even worse, once a message leaves your computer, there is no guarantee that it is ...
Can I attach files to secure messages?
File attachments are transferred via HTTPS through the use of your Secure Messaging Platform instead of across regular SMTP connections, unreliable FTP or unsecure third party websites, which are very limited in security, speed and size limit. The Secure Messaging Platform introduces database file sharing concepts with permission-based access instead of sending files all over the Internet or duplicated them several times in MS Exchange. Using the Secure Messaging Platform to exchange file attachments is safer, ...
Unlimited file size attachments? How?
As electronic communication continues to grow, and online collaboration becomes a business norm, the sharing of large files becomes a practical necessity. Originally, email was not designed to accommodate large file transfers, and implementing this functionality became much easier said than done. As time progresses, people need to share larger files. Traditional email cannot accommodate this need. One of the major issues is that with ‘push’ architecture, large file sizes can bog down a recipient’s email ...
How is the Email2 attachment system more efficient than basic email attachments?
The Secure Messaging Platform uses an entirely different system for file attachment transfer and management - but of course, it's completely seamless to the user. The first time that a file attachment is sent, it is uploaded to the Secure Messaging Platform using a secure HTTPS connection. It is then stored encrypted on the server at-rest. When recipients receive a file attachment, they are not actually receiving a file, but credentials (in the form of a ...
How does Email2 increase management control?
Organizations are able to establish their own branded Secure Messaging Platform and regulate user access, allowing for totally secure and auditable transactions between internal and external users. These secure messages are accessed with the help of a free, Secure Message Center (Webmail), the Secure MS Outlook Toolbar, Secure Desktop Agents or mobile Apps. Management control is enhanced by real-time content management for both inward and outward bound secure messages. Messages can be filtered for staff based ...
How does the distribution / update procedure be handled in a large enterprise?
Updates to the Secure MS Outlook Toolbar and Secure Desktop Agent are driven directly from the Secure Messaging Platform - administrators decide independently when it is time to update the various programs and the process occurs automatically (though a self-update. Unlike many other solutions (anti-virus, spam control, encryption), the Secure Messaging Platform can be deployed slowly, in a workgroup-by-workgroup fashion. For larger enterprise deployment, a Group Policy Deployment (GPO) versions of the Secure MS Outlook Toolbar ...
If the MS Outlook Toolbar is free to use, should I expect spyware? What else are you going to install?
The Secure MS Outlook Toolbar does not install anything else, and do we ever plan to do so. Our business is privacy and security. We understand the inherent privacy and security risks associated with spyware, malware and information harvesting. All installed components are required for the proper functioning of the Secure Messaging Platform. Helper programs, such as email2Cmd.exe, may be run at times, but none of the applications contain any information harvesting or spyware capabilities. If your ...
How do bandwidth and storage restrictions work
User Groups are set up with bandwidth and storage space restrictions, but a lot of users don't understand exactly how this works. The Secure Messaging Platform is different than basic email in a lot of ways, especially when it comes to file attachments. With basic email, attachments get uploaded and downloaded far too many times, and they get stored redundantly all over the place. Here's an explanation of how bandwidth and storage space work within the ...
What is the email2 value proposition?
Email today is plagued by a combination of security flaws, functionality limitations, spam, viruses, and reliability issues. The costly nature of these problems makes a novel solution necessary, but the widespread reliance on traditional email makes this goal challenging. A solution should work in tandem with existing email structures, strengthening the weak points and adding features where they are needed. An email upgrade should also be sufficiently easy to use in order to obtain widespread ...
Does all staff have to be enabled to get started?
Only the employees that will be communicating securely need to be enabled. Because of the unique architecture that accompanies the Secure Messaging Platform, it offers a high performance, low cost and easy to use secure messaging solution. In fact, it enables an immediate ROI - reduced IT expenses and increased workflow efficiency. Unlike other secure email solutions, it can be deployed slowly, allowing organizations to adopt it in phases. This minimizes the risk associated with integrating ...
Can anybody tamper with my transactions over Email2?
The Secure Messaging Platform protects business transactions conducted via email by creating auditable and retrievable business records should a dispute arise. This maintains trust and enables accountability in any business relationship. Back office email transactions that occur while RFPs are being submitted and contracts negotiated are also tracked and can become a permanent retrievable business record. It enables users to control email exchanges by setting permissions; no forward, limited time to access the secure message and ...
Email2 SMTP Secure Message Notifications Delivery
The Secure Messaging Platform delivers the content and attachments of the secure messages over an HTTPS connection instead of encrypting the actual message and sending it through the SMTP route, therefore guarantying delivery of all your secure messages. To notify the users of an incoming secure message, a customer-customizable basic email notification is sent via SMTP with a link to click that can also contain custom footers and legal disclaimers. Users configured with the Secure MS ...
Is there a different way to be notified of new secure messages?
The Secure Messaging Platform offers Desktop Agent for both Windows and Mac. The Desktop Agent runs in the task tray or Finder of your computer and notifies you every time you have a new secure message. In addition, the Desktop Agent can be used for exchanging large file attachments as a companion to the Secure Message Center (Webmail). The Desktop Agent offers notifications of when you secure messages are read, forwarded, recalled, etc.
Does email2 work with IBM Lotus Notes?
Support for IBM Lotus Notes is currently under development. If you would like to inquire about the current status, please contact us or your reseller for more information.
Does Email2 require the installation of additional software on our company’s servers?
Additional servers or software is not required with the SaaS / Cloud offering. While we host the Secure Messaging Platform, we don’t replace any of the basic email infrastructure you currently have in place. Once sent or retrieved, secure messages are stored behind your firewall as any other email message. Your company retains total and singular control over all of its own data. An optional Gateway Appliance is available to automatically encrypt & decrypt messages, as ...
I use other add-ins for Outlook (Plaxo, Xobni, etc.) – can I still use email2?
We are constantly testing with the latest versions of popular add-ins. The record holder is currently 54 concurrent add-ins in MS Outlook. If you do find a MS Outlook add-in that appears to be conflicting with the proper functioning of the Secure MS Outlook Toolbar, do not hesitate to contact us using the 'Report an Error' feature under the 'Tools' menu of the Toolbar.
Does Email2 work with Microsoft Exchange, Hosted Microsoft Echange and Microsoft Office 365?
Microsoft Exchange, Hosted Microsoft Exchange and Microsoft Office 365 are variations of the industry standard application for managing email, shared calendars, task delegation and more. If you work in a corporate environment, and use other Microsoft products, your organization probably also uses Microsoft Exchange. Integrating 3rd party applications with Exchange is often a difficult and expensive process, but with the Secure Messaging Platform, it works perfectly with no special configurations. Many corporate offices use Microsoft ...
Does email2 work on a mobile or tablet device?
Users accessing the Secure Message Center from a mobile phone, tablet or other web enabled mobile devices are automatically directed to a secure mobile browser version of the Secure Messaging Center resulting in no changes to the way a Sending or Receiving User uses their mobile device. Create, read and reply to secure messages on a BlackBerry, Windows Mobile, Android and iPhone, or any other mobile or tablet device such as iPad. The best part is ...
Does email2 work with Microsoft Outlook?
The Secure Messaging Platform has been designed to work with the Microsoft Outlook program corporate users are familiar with. The Secure MS Outlook Toolbar works along side your email program, allowing you to use secure messaging without changing the way that you normally use email. If your email client isn't currently supported, you can always use the Secure Message Center (Webmail) to access your secure messages.
Can I still use basic email?
Yes! A conjunctive relationship with basic email is one of the most attractive features of email2. If you have adopted email2, you are in no way prevented from communicating with people who have not. Turning email2 "on" or "off" is simple. You can still create basic email messages through Outlook just as you always have, but if you'd like to create a secure message in Outlook, you can do so by using the email2 Toolbar. ...
How compatible is Email2?
The Secure Messaging Platform is compatible with existing email structures. If you are using Microsoft Outlook, Microsoft Exchange, Microsoft Office 365, Zimbra, or have a scanning process, archiving system, indexing system or any other perimeter defense in place, it works alongside the existing structure to provide additional security and privacy. The only difference is that it bypasses SMTP and instead uses a secure HTTPS connection for exchanging secure messages, through the use of the Secure Messaging ...
Can Email2 co-exist with basic email?
The Secure Messaging Platform does not your replace basic email that you use every day. It is not a new email client, nor does it replace your email server or service with your current network infrastructure or ISP. On the contrary, it works closely with basic email, enhancing and strengthening the existing weak areas. A Secure MS Outlook Toolbar can be installed for use with existing email clients, and users can continue to use their ...
What are the system requirements to use the Secure Messaging Platform?
All you need is a web browser, an internet connection, and an existing email address. The Secure Messaging Platform works with ALL MAIL SERVERS AND SERVICES such as Microsoft Exchange, Office 365, Zimbra, Lotus Domino, Google Mail, and any and all ISP services. The Secure Message Center (Webmail) is a full featured web-based email client that gives you immediate access to all of your secure messages. It is compatible with most major web browsers on Windows ...
Can I continue to use my existing email address?
The Secure Messaging Platform allows you to continue using your existing: Email address Email address aliases Email program (MS Outlook, Gmail, Blackberry, iPhone, Android, etc.) Server infrastructure (Microsoft Exchange, Microsoft Office 365, Google Mail, Zimbra, Lotus Domino, etc.) You can also continue to send and receive basic email messages using the same email address. If you're using Microsoft Outlook, you can even integrate seamlessly using the Secure MS Outlook Toolbar. If you use a different email program, you still have full ...
email2 Security Specs
The Secure Messaging Platform keeps your messages and data secure by using the strongest published encryption and security standards. 128-bit SSL Transport Encryption SSL, (or Secure Socket Layer), is a method for making secure connections across the internet. Every time you send or receive data (like emails, IMs, even visiting webpages), your computer uses something called a protocol. Some of these might be familiar to you; HTTP, SMTP and FTP are a few popular standards. Protocols can ...
What is the Email2 Secure Messaging Platform?
email2 enables secure electronic communication between senders and recipients allowing them to safely and confidently email and transfer sensitive data. How is this different from standard email and file encryption methods? email2 creates a secure, closed-loop, Secure Messaging Platform that works with all mail servers, all mail clients (from MS Outlook to Blackberry), and existing email addresses. Unlike archaic email and file encryption solutions that encode the actual content and require confusing, cumbersome decrypting at the other ...